The Construction Warehouse is the heart of every construction company. It serves as a central storage area for building materials, machinery, vehicles, and equipment. At the same time, it functions as an internal service unit to support the company’s own construction sites.

His main responsibilities include:

  • Timely delivery of materials and machinery
  • Maintenance and Repair of the Vehicle and Machinery Fleet
  • Logistical Coordination of Shipments
  • Purchasing Replacement Parts

The municipal maintenance yard operates as an auxiliary cost center, and the fees it charges are intended to cover the costs incurred, without generating a profit or a loss.

In short: Reducing search and downtime directly lowers the overhead costs of every active construction site.

➡️ Where does the 5S method come from? It was developed by Taiichi Ohno, former production manager at the Japanese company Toyota. The method originated in lean management and has proven effective worldwide in manufacturing companies. And thus, it is also effective for processes at construction companies’ yards.

An Overview of the 5S Method

The 5S method helps optimize workstations, storage areas, and construction yard operations. 5S stands for the following terms, which originate from Japanese:

STerm (Japanese)Meaning
1Sorting (Seiri)Discard what doesn’t belong there
2Organize (Seiton)Every item has its designated place
3Cleaning (Seiso)Cleaning Is Inspection
4Standardize (Seiketsu)Establish rules and make them visible
5Self-Discipline (Shitsuke)Living the Culture

1. Sorting: Remove anything that doesn’t belong there

Before anything is reorganized, a thorough purge takes place. At the maintenance yard, this means that all tools, machines, materials, and spare parts are evaluated based on how often they are used and their condition.

  • Disposal: Defective equipment, obsolete materials, and scrap are disposed of. No “we’ll fix that sometime.”
  • Reduce: Only necessary materials are kept in stock.
  • Red-Sticker Method: In cases where it is unclear what to do, a red sticker is placed on the device or material. After a set period of time, a final decision is made: keep it or dispose of it. This prevents the creation of an endless temporary storage area. (Tip: This works at home in the basement, too!)

2. Organize: Every item has its own designated place

“Where can I find the cordless hammer drill?” “Where’s the attachment for the excavator?” If this is a daily routine at the construction yard, something’s wrong. Now, every remaining item will have a fixed, logical, and ergonomically sound place.

  • Shadow Boards: Tool boards with outline drawings immediately show which tool is missing. You can see at a glance what’s out of place.
  • Clearly Defined Zones: Floor markings separate walking, driving, and storage areas. This reduces the risk of accidents and speeds up operations.
  • Short distances: Everything needed on a daily basis is within easy reach. Specialized equipment that’s used infrequently is stored further back. This minimizes walking time during every storage and picking operation.
  • Software Support: Software that automatically assigns dynamic storage locations is also acceptable. It is important that all transactions are processed through the software.

3. Cleaning: Cleaning Is Inspection

Cleaning at the municipal maintenance yard is not just a cleaning task, but an active form of quality assurance. After all, this is preventive maintenance.

  • Cleaning Schedules: There are set schedules that specify who cleans which areas and when.
  • Preventive Maintenance: When cleaning machines and vehicles, signs of wear, cracks, or leaks are detected early on. A leaking hydraulic line on a mini-excavator is noticed during the morning cleaning routine and can be repaired immediately at the shop.

4. Standardize: Establish rules and make them visible

To ensure that the first three S’s don’t become obsolete after two weeks, clear standards need to be established.

  • Visual aids: Color-coding for categories and clear labels for shelves and containers.
  • Checklists: Regular 5S audits document the current status and quickly identify deviations.
  • Process Maps: Clear responsibilities and procedures for maintenance and organization. Everyone knows who is responsible for what.
  • 5S Friday: A set day for reviewing our own standards. This continuously improves the quality of the maintenance yard and leads to fewer follow-up questions, maintenance issues, and conflicts during the stressful workweek.

5. Self-Discipline: Living the Culture

The final step is crucial to the continuous improvement process (CIP): Employees take responsibility for maintaining the standards.

  • Training & Involvement: Regular training sessions and involving the workforce in the process design promote acceptance.
  • Continuous Improvement: Through regular communication within the maintenance yard team, processes are optimized and discipline is maintained.
  • Setting an Example: Managers at the municipal maintenance yard lead by example in following the 5S principles. This fosters a culture that foremen and other colleagues can use as a guide.

Conclusion

The 5S method is not a one-time project, but rather an ongoing process. For public works yard employees, it provides the tools to transform the yard from a disorganized collection point into a professional warehouse.

The maintenance yard is transforming from a cost factor into a key success factor for the construction site. By reducing search times and downtime, it actively cuts overhead costs and ensures a smooth workflow. It also provides valuable support to colleagues on the construction site, where there are already plenty of challenges. When will you start implementing 5S?

Experte Unternehmensentwicklung

Peter Prütting ist Experte für werteorientierte und digitale Unternehmensentwicklung. Mit über 15 Jahren Vertriebserfahrung aus den Perspektiven Großhandel, Hersteller und E-Marktplatz nimmt er einen ganzheitlichen Blick ein. Seine Weggefährten schätzen ihn als kundenzentrierte und fokussierte Führungskraft, der Teams durch die digitale Veränderung führt. Abseits des Berufsalltags tankt er Energie beim Mountainbiken.

FAQ – Frequently asked questions

Why is the maintenance yard so important for a company?

The maintenance yard serves as the central hub and storage area for materials, machinery, and vehicles. As an internal service unit, it ensures that resources are delivered to construction sites on time. Efficient organization reduces search and downtime, which lowers overhead costs.

What is the economic goal of a public works yard?

A municipal maintenance yard operates as an auxiliary cost center. The goal is to cover the costs incurred by charging fees, without generating a profit or a loss. Improving efficiency through methods such as 5S transforms the municipal maintenance yard from a mere cost center into a success factor.

What does the acronym 5S stand for?

5S stands for five Japanese terms that describe a process for optimizing workstations, storage areas, and workflows: #S1 Sorting (Seiri), #S2 Organizing (Seiton), #S3 Cleaning (Seiso), #S4Standardizing (Seiketsu), #S5 Self-Discipline (Shitsuke)

Where did the 5S method come from?

Taiichi Ohno, the former production manager at the Japanese company Toyota, is credited with developing this method. The method originated in lean management and has proven effective in manufacturing companies around the world. It can also be applied to construction companies’ job sites.

What is the procedure for sorting materials at the building yard?

A thorough inventory of all tools, machines, and materials will be conducted. These will be evaluated based on frequency of use and condition. The following methods are helpful in this process: disposal, reduction, and the “red sticker” method.

How do you ensure that every item at the municipal depot has its own designated spot?

Every remaining item is assigned a fixed, logical, and ergonomically sound location. The following measures help achieve this: shadow boards, clearly defined zones, short distances, and software support.

Why is cleaning at the municipal maintenance yard more than just cleaning?

Cleaning serves as an active quality assurance and inspection measure here. When cleaning machines and vehicles, signs of wear, cracks, or leaks become apparent early on. For example, a leaking hydraulic line on a mini-excavator can be detected and repaired early. This saves you the trouble of having to perform costly repairs on the job site.

How can I ensure that the maintenance yard team consistently follows the first three steps?

The insights gained are translated into permanent standards: visual aids, checklists, process maps, and 5S Day.

What is the key factor for long-term success at the public works yard?

Employees must take responsibility for adhering to the standards. This is achieved through: training, involvement, continuous improvement (CI), and leading by example

Is the 5S method a one-time project?

No, 5S is not a one-time project, but rather a continuous improvement process (CIP). It requires constant maintenance and adjustment to ensure the depo is operated professionally on an ongoing basis.

What specific benefit does the “red sticker” method offer?

It prevents items that are still under consideration from becoming permanently stored in a holding area. The set deadline ensures that a quick and final decision is made.

How do I measure the success of 5S at the municipal depot?

Since the municipal maintenance yard operates as an auxiliary cost center, its success can be measured indirectly by the reduction in overhead costs:

Search times: Measure and compare search times before and after implementation.
Downtime: Document the number and duration of machine breakdowns.
Material waste: Analyze the costs of consumables. Experience shows that these costs decrease by up to 20% compared to the period before the 5S method was implemented.
Audit results: Monitor regular 5S audit results over time. These show whether standards are being followed.

What is the difference between 5S and Lean Management?

5S is a tool within Lean Management. Lean Management is the overarching philosophy for reducing waste. 5S is a concrete, step-by-step method for organizing workplaces. Other Lean tools include Value Stream Mapping, Kanban, and Poka-Yoke. 5S often serves as the foundation for further Lean initiatives, as a tidy, standardized workplace is a prerequisite for further optimization.

Sources

Challenges in Craft Industry

Craftspeople are familiar with the problem: high demand and many parallel projects on the one hand – a shortage of skilled workers, time pressure, and rising material prices on the other. In our fast-paced world, most craft businesses handle more orders than a traditional 40-hour week would actually allow. It quickly becomes clear that efficient and reliable construction site management has become the cornerstone of every business. With our modern HERO software, businesses can map various organizational processes, from digital construction site planning and mobile time tracking to invoice management. The entire team can collaborate digitally in the central interface, ensuring that working time is used efficiently and no construction site is forgotten.

“HERO impressed us in customer projects with its sympathetic team and easy-to-use software. I am therefore delighted about the following ideas for the article master and automation.”

Peter Prütting

ERP Craft Industry
Daily construction reports can be written in no time at all in the HERO software – this makes digital construction site management much easier.

Digital Construction Site Management

With HERO, construction site management is completely digital – but what exactly does that mean? Quite simply, users can use HERO to perform various tasks involved in organizing, processing, and successfully completing a project digitally and centrally in one software program. These include, for example, preparing quotes, scheduling, construction documentation, and accurate post-calculation. The craftsman software offers users various practical features as well as a mobile craftsman app that has been proven to make work in the office, in the workshop, and on construction sites easier.
“My favorite feature in the mobile app is the ability for the end customer to sign the respective document directly on their smartphone.”
Quote from Peter Prütting

It gets even better with our state-of-the-art automation tools, which can be easily integrated into the HERO software and help users with repetitive office work in particular. For example, customer emails can be sent automatically, construction site photos can be shared at the touch of a button, and project status reports can be updated automatically. The all-in-one operating software thus reduces manual effort and helps tradespeople spend less time in the office and more time on the construction site.

ERP Craft Industry
The digital planning board enables craftsmen to optimally allocate their employees and resources to projects in terms of time.

The key: a well-maintained product master

A well-maintained article master is the key to smooth processes for construction companies—from quotation to invoicing. Whether concrete, bricks, insulation materials, windows, or door fittings: the article master contains all the materials, components, and services required on the construction site. Only when this data is up-to-date and complete can construction managers and estimators prepare accurate quotes, schedule materials on time, and keep track of costs. This makes the article master an indispensable basis for modern, digital construction site management. The digital article master is like a central database that contains all the products, materials, services, prices, and supplier information that a craft business needs in its day-to-day work. In HERO, maintaining article master data is completely digital and super easy. And why is that so important? The better and more up-to-date this item data is maintained, the faster and more accurately quotes and calculations can be created. This means customers receive feedback much faster, employees spend less time manually searching for the right article data, and errors in material selection and pricing can be significantly reduced.

ERP Craft Industry
Maintaining article master data and current prices is easier than ever in HERO thanks to our interfaces.

Time wasters: Article master data maintenance in everyday life

Regularly maintaining hundreds of product entries and keeping the relevant data up to date takes time and effort. Material availability changes, new products come onto the market, and manufacturers change their prices at will. In the hectic day-to-day running of a business, maintaining product master data is a considerable problem—especially when data is updated exclusively manually or even irregularly. The effort involved is considerable, order fulfillment suffers as a result, and if the use of outdated article master data leads to incorrect calculations, this creates yet another problem. At HERO Software, we are aware of these issues and have come up with a practical solution for efficient master data maintenance that helps every craft business:

Solution: Automated item master maintenance via interfaces

In HERO craftsman software, article master data can be easily maintained via practical interfaces. This significantly reduces the amount of work involved and ensures that craftsmen can always work with correct product information and up-to-date prices. In HERO, users have access to interfaces to IDS Connect and Datanorm for master data maintenance and contact with wholesalers. Thanks to the seamless integration of these interfaces, item master data can be imported easily and article items can be added to quotes and invoices in no time at all using drag & drop. With a single click, data is synchronized between HERO and IDS Connect or Datanorm, allowing HERO users to update their entire article master in seconds. The advantages of the interfaces at a glance:

• Time savings, as manual data maintenance is no longer necessary.
• Always up-to-date prices and product data.
• Fast and reliable quotation creation.
• Reliable calculations and less need for additional work.
• Data synchronization with a single click.

Tip from Peter Prütting:

Ask your supplier directly for a Datanorm 4.0 file containing the items you have already purchased and the current net prices.

ERP Craft Industry
Datanorm and IDS Connect are just two of the many interfaces available to users in the HERO software.

HERO Automation: Going one step further

At HERO, we have long been aware that automated processes relieve the entire team and create more time for the essentials. No craftsmen wants to spend hours sitting in the office, maintaining Excel lists, and repeatedly chasing customers to arrange appointments. That’s why we are automating more and more processes in the HERO software: writing customer emails, maintaining project status, following up on quotes, and arranging on-site appointments with customers can all be done completely automatically with HERO. Craftsmen also benefit from HERO Automation when it comes to digital construction site management:

• Task lists are automatically generated for project work on construction sites.
• Field staff are automatically reminded of upcoming customer appointments in HERO.
• Construction site photos are automatically structured and made available to colleagues and customers thanks to cloud storage synchronization.
• Upon completion of a project step, such as an on-site appointment at a construction site, the order automatically moves to the next project step—no manual follow-up necessary!

ERP Craft Industry
State-of-the-art automation enables craftsmen to work smoothly and reduces tedious paperwork.

Conclusion: Future-proof craftsmanship

The crafts sector is undergoing change: digitalization, skilled labor shortages, and material bottlenecks are just some of the current challenges facing craft businesses. Anyone who wants to master today’s requirements and remain competitive should digitize their business and, ideally, automate it. HERO Software offers a wide range of features and automation solutions to help you accomplish this task: from digital construction site management and automated customer communication to the synchronization of article master data in seconds, craftsmen and women will find a variety of digital functions in the cloud software to future-proof their business and work processes. In short, digitized and automated working methods are a real competitive advantage in the craft industry. Companies can see for themselves what HERO has to offer at any time and test the comprehensive operating software for 14 days free of charge and without obligation.

HERO is even available as a convenient app! Ideal for writing construction diaries on the construction site.

Lea Oltersdorf is an online editor at HERO and brings a wealth of experience to the team. At HERO, she writes about the features and applications of cloud software, introduces craftspeople in exciting practical articles, and fills the craftspeople’s blog with creative specialist articles. Through her practical work in a car repair shop and in the catering industry, Lea has also gained first-hand knowledge of the world of craftsmanship and developed a real feel for industry-specific content.

FAQ – frequently asked questions

What features does HERO Software offer for digital construction site management?

Digital construction site management works particularly well in HERO thanks to the digital planning board. Users can display the planning board in daily, weekly, monthly, or yearly views and coordinate orders in terms of time. Responsible tradespeople, machines, and tools can be added to the respective orders and scheduled for the corresponding periods. The clear project pipeline, digital construction documentation, and intuitive customer management in HERO also help companies manage their orders and construction sites digitally and centrally in one interface.

Which interfaces are available in HERO for item master data maintenance?

HERO has interfaces to IDS Connect and Datanorm for importing article master data, inserting it into quotes via drag & drop, and using the corresponding prices for calculations. Thanks to the seamless integration of the interfaces, article data is updated with a single click and synchronized in the HERO interface. This allows craftsmen to ensure that they are always working with the correct material data and prices.

Can HERO also be used on the go at construction sites?

Yes, of course! HERO has a cloud connection and a craftsman app, so the software can also be used on the go without any problems. The app provides craftspeople with access to HERO’s core functions, allowing them to view task lists or order documents while on the go, for example. Thanks to the HERO Cloud, data and documents can also be easily shared on the construction site and synchronized in real time on other devices. This enables reliable and efficient teamwork, regardless of whether employees are in the office or on a construction site.

To what extent can workflows be automated with HERO craftsmen software?

HERO offers various automation solutions that can be integrated into the operating software in just a few simple steps. These include automated customer emailing, project status updates upon completion of a project step, cloud storage synchronization for employees and customers, practical lead forms including automatic transfer of customer data, and many other state-of-the-art modules. This not only facilitates project planning, but also execution and collaboration on the construction site.

What advantages does HERO offer for the digitization of businesses?

HERO software offers a host of advantages for digitizing businesses and automating work processes. The cloud software is intuitive to use and allows users to quickly work independently. In addition, many different functions are bundled into one interface, so HERO users don’t have to switch back and forth between multiple programs. Craftsmen and women benefit from the software’s digital time tracking, practical construction site management, accounting, interfaces for maintaining article master data, customer relationship management, and many other functions that have been tailored to the practical requirements of craftsmen and women.